DeWalt Sucks Customer Reviews and Feedback

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DeWalt (which is capitalized in the logo as DᴇWALT) is an American worldwide brand of power tools and hand tools for the construction, manufacturing and woodworking industries. DeWalt is a trade name of Black & Decker (U.S.) Inc., a subsidiary of Stanley Black & Decker.

Eddie of Central City wrote a review for CONSUMER AFFAIRS in which he complaints about a Dewalt 779 and its spare parts: "I bought this back in February and put it together in April. It was for my Dewalt 779 12in dual bevel compound sliding miter saw. I was very excited. I am getting old and it is too much to carry a big miter saw around. I put it together and besides a wheel bolt having jacked up threads it was great. I ran a die down the bolt and cleaned up the threads and went on with the process. The stand raised and lowered perfectly. I mounted my 779 on it and it still raised and lowered great. I used it two weeks later with no problems. The second time I used it I finished the job and the stand would not collapse. I am a mechanic so I took the cover off of the machine to inspect it. I tried several different things to rectify the problem. I adjusted the cable, loosened the plate bolts... Nothing worked. It appears that the spring is too long. So now I have this sitting in my shop taking up space."


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Former Employee - Anonymous Employee says

"Typical corporate cycle. Top Line growth is initially supported by high level directors that are SALES type managers. As business peeks, SALES type managers are replaced by ACCOUNTANT type managers focused on managing expenditures. Work force is slashed, every expense item is questioned, and employee moral is compromised."

Promo-vendedora de herrienta electrica y manual (Former Employee) says

"No es una empresa con sentido de responsabilidad para el trabajadorNingunoInsatisfactorio para el trabajador"

Journalier (Former Employee) says

"taches facilement exécutées. tres poussièreux beaucoup de perssonel mais mal organiseréquipement adéquatmanque d'organisation"

Power Tool Repair Technician (Former Employee) says

"Didn't really work here long enough to write a review but while I was there, I enjoyed the work I did, the co workers I worked with and the ability to learn new things.stable hourslow pay"

Techniciaan (Former Employee) says

"In general its not a bad place to work, especially if you just need the money but many people quit which is an indication that they dont particularly like the work. the best part would have to be the people you get to work with."

responsable des accessoires (Former Employee) says

"Environnement très professionnel,structuré et très bonne formation sur les produits avant la mise en route sur le terrain .Tous les outils pour pouvoir travailler sont a disposition .pas d'avantage (primes) ."

Assembly Line Worker (Former Employee) says

"I worked for Dewalt over the summer while I was in college. The mandatory overtime and decent pay were what I was expecting, but if you do not want to work 50+ hours a week then pass on this company."

promotor de ventas (Former Employee) says

"En general, trabajar con DeWalt no es malo, disfrute mucho mi estadía ahí, lo que aprendí y los compañeros. Mis jefes e incluso mi supervisor fueron muy atentos y considerados."

Shipper/Receiver & Counter Sales (Former Employee) says

"DeWalt Factory Service was an enjoyable place to work while I was there, supportive, willing to share product knowledge, with excellent customer relations.Close to buses, easy to get along with co-workersworking part time"

Consumer says

"Stay away from Dewalt, I owned a dril and hand planer; both lasted less than a 10 times use due to quality problems...their service is also the worst. Go for Makita or Milwaukee if your are going to spend your hard earned money."

Jo says

"I have used Dewalt tools in the past with decent success so I took a chance on a clearance 6gal pancake compressor at HD. Took a year to be able to afford tools for it due to unforeseen health problems in the family, at which time I opened the box and tried it out. An aluminum face plate bent inside the pressure indicator when pressure built up in the compressor and wouldn’t allow the pressure indicator needle to move freely, eliminating my ability to discern the tank pressure, which made it impossible to use without potentially damaging my tools. I called for service; they said I’d have to pay for all parts and labor. Never works once properly and they don’t guarantee a thing. Skip it. Buy quality tools and save your cash."

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